ONLINE FACTORY REPAIR & SERVICE CENTERPioneer Electronics Factory Service

Due to special service requirements, all warranty repairs of Pioneer AppRadio and Car Navigation products must be performed at the factory. We also recommend factory service for out-of-warranty repairs of these products.

We also offer factory service on Pioneer Pro DJ products (except out-of-warranty headphones).

If your Pioneer AppRadio, Car Navigation System, or Pro DJ product (except out-of-warranty headphones) requires factory service, use our self-service request system for assistance.

If you sent your unit to Pioneer for repair, you can obtain up-to-date repair status information online in just a few clicks.

Start A Factory Repair Request
Lookup A Factory Repair Status

Factory service is available only on designated Pioneer products. For repair of other Pioneer products at a nearby authorized Pioneer service location, click here to Find A Service Center.
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