ONLINE FACTORY REPAIR & SERVICE CENTERPioneer Electronics Factory Service

Due to special service requirements, all warranty repairs of Pioneer AppRadio (SPH-DA01), Car Navigation and Home Blu-Ray products must be performed at the factory. We also recommend factory service for out-of-warranty repairs of these products.

We also offer factory service on Pioneer Pro DJ products (except out-of-warranty headphones).

FACTORY REPAIR REQUEST
If your Pioneer AppRadio (SPH-DA01), Car Navigation System, Home Blu-Ray Player or Pro DJ product (except out-of-warranty headphones) requires factory service, use our self-service request system for assistance.
CHECK YOUR REPAIR STATUS
If you sent your unit to Pioneer for repair, you can obtain up-to-date repair status information online in just a few clicks.
Start A Factory Repair Request
 Lookup A Factory Repair Status

Factory service is available only on designated Pioneer products. For repair of other Pioneer products at a nearby authorized Pioneer service location, click here to Find A Service Center.
  Need replacement parts or accessories? Click here to search for and to purchase genuine Pioneer replacement parts and accessories.
What fits my ride? Click here to find the right Pioneer system for your ride with our online fitment guide.