PIONEER BLU-RAY PLAYER FIRMWARE UPDATE KIT Pioneer Electronics Service




At Pioneer Electronics (USA), Inc. we offer consumers and our business partners the highest standard of customer service. To request the latest Blu-ray player firmware update media online, please select from the list of available models using the selection box below:

NOTE: This firmware update applies only to Blu-ray players sold in the U.S.
Please allow 4-8 weeks for the shipment to arrive at your location.

  • Check Firmware order online Order Status
    (Online status available only to internet orders and not telephone orders.
    Please allow 4-8 weeks for the shipment to arrive.)

  • For Order Assistance via telephone, call us toll-free in the United States:

    1.800.228.7221

    Monday - Friday: 10:30am - 7:00pm Eastern
    Closed on Saturdays, Sundays and major holidays.

  • If you are having Technical Difficulties with the firmware update, please call us
    toll-free in the United States for further assistance:

    1.800.421.1404

    Monday - Friday: 10:30am - 7:00pm Eastern
    Closed on Saturdays, Sundays and major holidays.

  Need replacement parts or accessories? Click here to search for and to purchase genuine Pioneer replacement parts and accessories.
Pioneer Notices and Product Updates
Click here to purchase Pioneer branded gear and wearables.